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PhysioFlow pain mapping, treatment planning and exercise tracking platform
Multi-branch · Cloud · Secure

Enterprise Clinic Management, Built for Modern Physiotherapy

Front desk to clinical care to billing to analytics — your entire practice on one secure platform that works on any device.

  • SOAP & HEP
  • Online Self-Booking
  • Telehealth
  • Branch P&L
  • RBAC & 2FA
Recovery TrendPain score · 8 weeks
NPRS
8 → 2Pain
12Sessions
94%HEP done
Slot auto-filledFrom the waitlist
Allergy alertFollows every screen
Physiotherapy Clinics Multi-Branch Practices Sports & Rehab Centres Front-Desk Teams Therapists & Clinicians Practice Owners Physiotherapy Clinics Multi-Branch Practices Sports & Rehab Centres Front-Desk Teams Therapists & Clinicians Practice Owners
The Challenge

Five Pains We Hear From Every Growing Practice

PhysioFlow was designed to solve all of them in one place.

Files That Don't Talk

Paper records and spreadsheets sitting in separate silos.

Double-Booked Therapists

Plus missed follow-ups and no-shows nobody chased.

Revenue Leaking

Untracked payments and manual invoicing quietly cost you.

No Cross-Branch Visibility

Which clinic — and which therapist — is actually performing?

Scattered Patient Data

Hard to keep secure, harder to keep compliant.

The Platform

The Operating System for Your Clinic

Six pillars, all connected — a booked appointment flows into clinical notes, into billing, into analytics, automatically.

Front Desk & Scheduling

Calendar, queue board, check-in and self-booking.

Calendar Queue

Clinical Care

SOAP assessments, treatment plans, HEP and sessions.

SOAP HEP

Billing & Finance

Invoices, auto-tax, payments and a live ledger.

Auto GST Ledger

Operations

Inventory, staff attendance and payroll built in.

Stock HR

Insights & Analytics

Therapist leaderboard, branch P&L and exportable reports.

Leaderboard P&L

Security & Access

RBAC, branch isolation, 2FA and a full audit trail.

RBAC2FA
Connected by Design

One Visit, One Continuous Record

Every role — reception, therapist, admin, owner — works in the same connected system.

Step 1

Book

Online or at the desk, with clashes blocked.

Step 2

Check In

Token issued, queue board updated live.

Step 3

Assess

SOAP notes, pain score and body chart.

Step 4

Treat

Modalities logged, HEP prescribed and signed.

Step 5

Bill

Invoice auto-posts to finance and analytics.

Patient Profile
Medical alertLatex allergy · anticoagulant therapy
Clinical timeline
Appointment · completedMon
Initial assessment (SOAP)Mon
Treatment plan + HEPMon
Invoice · paidMon
Patients & Scheduling

Everything About a Patient on One Screen

The allergy banner follows the patient into every clinical screen — a real safety feature, not just a record. And the calendar won't let you double-book a therapist or book outside clinic hours.

360° Patient Profile
Unified Clinical Timeline
Allergy & Medical Alerts
Day / Week / Month Views
Double-Booking Prevention
Reschedule & Cancel-With-Reason
Recurring Appointment Series
One-Click Next Steps
Front Desk

Your Reception Runs the Day From One Board

Check patients in, issue tokens, add walk-ins, and move everyone through the visit.

Waiting2
A12
Walk-inAdded 09:14
A13
Booked online09:30 slot
Checked-In2
A10
Ms. SharmaWaiting 6 min
A11
Mr. NairWaiting 3 min
In Progress1
A09
With therapistIFT · 20 min
Completed7
A08
InvoicedPaid · card
A07
InvoicedPaid · UPI

Automatic Token Numbers

Walk-In Quick Add

Global ⌘K Search

Voice-to-Form Autofill

Clinical Care

Documentation to a Proper Clinical Standard

Consistent, searchable and tied to the patient record — built for how physiotherapists actually work.

Assessments (SOAP)

Structured Subjective, Objective, Assessment and Plan — with pain capture and a visual body chart.

Structured SOAP Notes
Pain Score 0–10
Initial · Progress · Re-assess · Discharge
Body Chart Pain Diagram New

Plans & Exercise Prescription

Build a plan, prescribe from the exercise library, and hand the patient a clean printed program — auto-signed by the treating therapist.

Rehab Plans With Goals
Sets, Reps, Hold & Frequency
Printable Branded HEP
Exercise Videos New

Sessions & Progress

Log what was delivered each visit, and chart recovery over time — for clinical decisions and for showing patients their own progress.

Modalities: IFT, TENS, Ultrasound, Manual
Pain Before / After & Parameters
Recovery Trend Charts
NPRS · VAS · ODI · NDI · DASH · LEFS New
Invoice INV-0431
Physiotherapy session × 64,800
IFT / ultrasound900
GST · auto-applied1,026
Total6,726
Paid
70%
Auto-posted to ledgerWest Branch · no double entry
Billing & Finance

No More Manual Tax Maths

Set your GST once and every invoice calculates correctly, server-side. When reception records a payment it flows straight into your books, attributed to the right branch.

Auto-Applied GST / Tax
Partial & Full Payments
Invoice, Receipt & Statement
Payments Auto-Post to Ledger
Income vs Expense per Branch
Billed / Paid / Outstanding
Packages: Buy-N, Auto-Deduct
Inventory, Attendance & Payroll
Owner Analytics

Which Therapist Carries the Load. Which Clinic Makes Money.

Real charts, not spreadsheets — filtered by date range and branch.

Therapist Leaderboard

This month
1
A. Menon96% completion · 3% no-show
₹2.4L
2
S. Kapoor91% completion · 6% no-show
₹1.9L
3
R. Das78% completion · 14% no-show
₹1.1L
Top Performer Needs Attention

Per-Clinic P&L

Earnings vs expenses
Main Clinic
West Branch
North Branch
Riverside
Most ProfitableMain
Branches4
Net Position+₹4.2L

Patient-Wise

Appointments

Treatment-Wise

Revenue

Therapist-Wise

CSV Export

Growth Engine New

Fill the Calendar, Keep Patients Engaged, Grow the Practice

Patients book themselves at midnight. Cancellations don't leave holes. And happy visits turn into public five-star reviews.

Self-Booking & Waitlist

Live slots from your working hours
24/7
09:30 booked onlineSunday, 11:42 pm · no phone call
11:00 freed → auto-filledNext waitlisted patient queued

A public booking page at /book/your-clinic reads your working hours, slot length and therapist capacity — so patients only ever see slots you can actually staff.

Patients reply YES — the appointment updates itself

Two-way WhatsApp and SMS with a unified message inbox per patient, and confirmation status on every appointment. No reception time spent chasing.

YES NO RESCHEDULE

Auto-Reminders

WhatsApp, SMS or email before every visit — the simplest way to cut no-shows.

Online Payment Links

Patients pay from their phone and it auto-reconciles into billing and finance.

Recall & Win-Back

Find lapsed patients at 30 / 60 / 90 / 180 days and re-engage them.

Referral Analytics

See which sources — doctors, Google, word-of-mouth — actually drive revenue.

Reviews & Reputation

Post-visit review requests: 4–5★ patients are funnelled to your Google listing, low ratings are captured privately so you can put things right before they go public.

Recurring Memberships

Monthly, quarterly or annual plans that auto-bill each period — predictable recurring revenue, tracked on an MRR dashboard.

My Program
Glute bridge · 3×12
Bird dog · 3×10
Hamstring stretch · 30s
Today's pain
2/10
e-Consent signedBefore arrival
Patient Experience

No Clipboards. No Installs. No Chasing.

Patients complete intake from home, follow along with exercise videos, log what they've done, and join video consults straight from the browser.

Secure Patient Portal

Appointments, invoices and the home-exercise program — fewer calls to reception.

Digital Intake & e-Consent New

Registration and history completed online, with an on-screen signature stored against the record.

Video HEP & Adherence New

Patients tick off exercises and log pain; the therapist sees an adherence panel.

Telehealth Consults New

One click turns an appointment into a secure video consult. Zero installs — it runs in the browser.

Platform Capabilities

Four views, one connected system

Reception, therapist, finance and owner — each sees the same data through their own lens.

Front Desk

Run the day from one board

Check-in, tokens, walk-ins and the whole visit flow — with a calendar that refuses to double-book or book outside hours.

Live Check-In Board
Automatic Token Numbers
Global ⌘K Search
Voice-to-Form Autofill

Book a Demo

Queue · Today
A09
In progressIFT · 20 min
A10
Checked inWaiting 6 min
A12
Walk-in addedQuick-add
Clinical

Physio-specific, not bolted on

SOAP, modalities, body charts, HEP videos and validated outcome measures — the things a generic clinic app treats as an afterthought.

SOAP Assessments & Pain Scores
Exercise Library & Signed HEP
Modality Logging per Session
Outcome Measures & Trend Charts

Book a Demo

Assessment · SOAP
SLower back pain, 3 weeks
OROM limited · SLR positive
AMechanical LBP
Pain (NPRS)
7/10
Billing

Payments that post themselves

Record a payment at reception and it lands in the ledger, attributed to the right branch. You always know who owes what.

Server-Side Totals & Auto-Tax
Branded Invoice, Receipt, Statement
Online Payment Links
Packages & Memberships

Book a Demo

Finance Ledger
Payment receivedMain Clinic · card
+4,700
Expense · consumablesWest Branch
-1,200
70%Collected
2,026Outstanding
Growth

A commercial toolkit, built in

Win back quiet patients, learn what marketing actually works, and turn happy visits into public five-star reviews.

Online Self-Booking & Waitlist
Two-Way WhatsApp / SMS
Recall, Referrals & Reviews
Memberships With MRR Dashboard

Book a Demo

Reputation
4.8★Avg rating
86%Promoters
Security & Multi-Branch

Enforced in the Database, Not Hidden in the UI

A West-branch receptionist literally cannot see another branch's patients. And every change is logged.

Role-Based Access Control

Configurable roles and a full permission matrix — everyone sees exactly what they should.

Branch-Scoped Data

Staff see only their branch; admins see all. Enforced at the data layer.

Two-Factor Authentication

Admin-enabled TOTP, plus CSRF protection and encrypted passwords throughout.

Full Audit Trail

Every action logged, with soft-delete retention so nothing vanishes silently.

Unlimited Branches

Branch-wise dashboards, reports, billing and P&L — central administration, local autonomy.

Multi-Tenant Isolation

Complete data isolation between clinics — HIPAA / GDPR / India DPDP framing.

Enterprise & Global New

Your Data Is Portable. Your Stack Stays Connected.

A documented API, signed webhooks, a live calendar subscription — and an app your staff can install.

Data & Compliance

Export it, back it up, and answer a patient's right-to-access request without a developer.

CSV Exports & Full JSON Backup
Per-Patient Right-to-Access Export
Soft-Delete Retention
Tenant & Branch Isolation

Open API & Integrations

Connect Zapier, mobile apps and the calendars your team already lives in.

Documented REST API & Keys
Signed Webhooks + Delivery Log
Google / Outlook / Apple Calendar Feed
Built-In SMTP Email Engine

Global-Ready

Bill in any currency, serve patients in their language, and install PhysioFlow like a native app.

Multi-Currency (₹, $, €, £ …)
English · Español · हिन्दी
Installable PWA, Works Offline
Browser Push Notifications

Works on Every Device

Reception on a desktop, a therapist on a tablet, the owner checking numbers on a phone — mobile-first, no horizontal scrolling, and nothing is "desktop only".

Set It Up Your Way

Working days and hours, slot length, currency, tax label and rate, invoice numbering, branches, departments and roles — all self-service, no developer needed.

Who It's For

Every role, in the same system

Reception, therapist, owner and patient — one connected record, four different jobs.

Reception
Checked in · token issued
New patient dictated
3 confirmed by reply
Front Desk

Less Phone, More Flow

Patients book themselves and confirm by reply. Reception runs the queue board instead of the telephone.

Live Check-In Board & Tokens
Online Booking Fills the Gaps
Voice Autofill & ⌘K Search
Waitlist Fills Cancellations
Therapist
SOAP note savedSession 4
HEP sent with videos
HEP adherence
94%
Clinicians

Document Once, See Progress Clearly

Structured notes, prescribed exercises with videos, and validated outcome measures charted over time — useful for decisions and for motivating patients.

SOAP, Body Chart & Pain Scores
Exercise Library & Auto-Signed HEP
Adherence Visible per Patient
Telehealth From the Appointment
Owner
+₹4.2LNet position
4Branches
Practice Owners

Real Profitability, Per Branch and Per Therapist

Earnings versus expenses versus net profit, ranked — plus a therapist leaderboard that shows who is carrying the load and where to focus.

Per-Clinic P&L, Ranked
Therapist Performance Leaderboard
Six Report Types, All Exportable
Membership MRR Dashboard
Patient Portal
Exercise videos
Invoice · pay by link
Join video consultLive
Your Patients

Engaged Between Visits, Not Just During Them

They book, complete intake, sign consent, follow video exercises, log pain, pay bills and join consults — all without calling reception.

Secure Patient Login
Digital Intake & e-Consent
Video HEP With Tick-Off
Pay Online, Join Telehealth

6

Platform pillars

Branches per account

6

Validated outcome measures

3

Interface languages

Why PhysioFlow

Generic Tools Bolt Physio On. We Started There.

All-in-One

Clinical, billing, growth, operations and analytics in one platform.

Physio-Specific

SOAP, HEP videos, modalities, outcome measures and body charts — not a generic clinic app.

Growth Built In

Online booking, telehealth, reviews, referrals, memberships and two-way messaging.

Owner-Grade Analytics

Real profitability per branch and per therapist — not a spreadsheet export.

Secure by Design

Branch isolation, RBAC, 2FA, audit trail and full data export.

Open & Global

REST API, webhooks, calendar sync, multi-currency, multi-language and an installable PWA.

Implementation

Live Quickly, Configured to How You Work

Runs on standard web hosting (PHP / MySQL) — cloud or on-premise, your choice.

01

Create Your Clinic

Set working hours, slot length, currency and tax — then you're configured.

02

Add Your Branches

Each location gets its own dashboards, reports, billing and P&L.

03

Invite Your Staff

Roles and branch scope assigned per person, with demo data to learn on.

04

Go Live

Start with a pilot branch and scale when ready. Data import assistance available.

Feature Recap

Everything, in One Connected Platform

Cyan chips mark the newest additions.

Patients Appointments Calendar Front-Desk Queue Assessments Treatment Plans Exercise Library HEP Prescriptions Sessions & Progress Invoices GST Auto-Tax Payments & Receipts Finance Ledger Packages Inventory Attendance & Payroll Reminders & SMTP Patient Portal Reports Owner Analytics Branch P&L RBAC Branch Access Control 2FA Audit Trail Global Search Voice Autofill Responsive Online Self-Booking Waitlist Auto-Fill Auto-Reminders Online Payment Links Video HEP Adherence Tracking Outcome Measures Digital Intake e-Consent Body Chart Telehealth Patient Recall Referral Analytics Reviews & Reputation Two-Way WhatsApp / SMS Memberships (MRR) Export & Backup Compliance REST API & Webhooks Calendar Sync Multi-Currency Multi-Language Installable PWA + Push
Get Started

See It With Your Own Clinic's Workflow

Let's set up a demo using a day in your clinic's life. Start with a pilot branch and scale when you're ready.